For the safety and health of our clients, staff, and all pet-owning families, please review the following information prior to visiting See Spot Grooming & Daycare with your pet.
All clients will be required to complete a Pet Grooming Intake form prior to your pet's grooming visit. To ensure that we can meet "no-contact" standards, there will be no exceptions. We recognize that you are accustomed to meeting and speaking with your groomer, however, we will not be able to accommodate face-to-face consultations for your pet's services until further notice.
To ensure that we maintain safe social distancing protocol, we will permit only 1 client access to our drop off area per appointment time. Your drop off window will be carefully coordinated to ensure high levels of sanitation and no contact. If you miss your scheduled drop off, please plan to reschedule as we will not be able to accommodate late or early clients.
When you arrive, you will be given access to place your pet into a secure holding area, remove your leash and personal belongings, and step away to allow social distancing. Our attendant will retrieve your pet and deliver to your groomer while you wait. You will be prompted to prepay (to expedite pick up times) and assigned a designated private pick up time for later in the day. At this time, we will not be accommodating Express appointments. Due to increased protocol, your pet's grooming appointment will take longer than usual.
We regret that you will not have the usual access to discuss your pet's service with your regular groomer. Rest assured that behind the scenes your stylist is working hard to meet your needs (and misses seeing you, too!). During this period of enhanced protocol, we will be doing our part by creating a Call Center to answer phones, schedule appointments, and field your questions. Again, during these unprecedented times, please be aware that you will not be able to call our store lines and reach your groomer directly- please be patient as we work to meet the 10 recommended #healthyatwork parameters while offering your pet the same levels of care, safety, and sanitation that you have come to trust.
Be patient. Be kind. Stay safe. Stay healthy. And See Spot On! We appreciate you and your pet.
Prior to visiting and location of See Spot in Kentucky, please complete your Pet Grooming Intake Form.
Only pets with complete Intake Forms 24 hours in advance will be accepted for appointments.
Thank you for your patience and understanding!